Privacy Policy

Privacy Policy

Last updated: 3 September 2026

The Martial Method respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us, make an enquiry, book a session or provide your details through one of our online forms or advertisements.

This includes information submitted through our website at www.themartialmethod.co.uk and through advertising platforms such as Facebook and Instagram.

1. Who We Are

The Martial Method provides martial arts training and related services in the United Kingdom.

For the purposes of UK data protection law, The Martial Method is responsible for the personal information that we collect and use.

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us using the contact details provided on our website.

2. Information We Collect

Depending on how you interact with us, we may collect personal information including:

  • Your name

  • Email address

  • Telephone number

  • Information you provide when making an enquiry

  • Information relating to the martial arts classes, programmes or services you are interested in

  • Booking or appointment information

  • Communications between you and The Martial Method

  • Information you voluntarily provide through our website forms

  • Information you provide through Facebook, Instagram or other advertising lead forms

  • Technical information about your use of our website, such as your IP address, browser type, device information and website usage information, where applicable

We only ask you to provide information that is reasonably necessary for us to deal with your enquiry or provide our services.

3. How We Collect Your Information

We may collect your personal information when you:

  • Complete a form on our website

  • Contact us by telephone, email, text message or another communication method

  • Enquire about martial arts training

  • Book or attend a session

  • Submit an enquiry through a Facebook or Instagram advertisement

  • Complete a Meta/Facebook Instant Form

  • Interact with our website or online advertising

If you submit your information through a Facebook or Instagram lead advertisement, Meta may provide the information you entered on the form to The Martial Method so that we can respond to your enquiry.

4. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiry

  • Contact you about the martial arts training, classes or services you have expressed an interest in

  • Arrange introductory sessions, consultations, trials or appointments

  • Provide information you have requested

  • Manage bookings and customer relationships

  • Provide our services to you

  • Follow up on an enquiry you have made

  • Improve our website, advertising and services

  • Maintain appropriate business records

  • Comply with our legal obligations

Where appropriate and permitted by law, we may also contact you about relevant services, classes, programmes or offers from The Martial Method.

You can ask us to stop sending you marketing communications at any time.

5. Our Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

You have given us your consent – for example, where you have agreed to receive certain marketing communications.

It is necessary to take steps at your request before entering into a contract or to perform a contract with you – for example, where you enquire about joining one of our programmes or book our services.

We have a legitimate interest – for example, responding to enquiries, managing our customer relationships and operating and improving our business, provided those interests do not override your rights and interests.

We have a legal obligation – where we are required to retain or process certain information to comply with applicable law.

Where we rely on your consent, you can withdraw that consent at any time.

6. Facebook and Instagram Lead Advertising

The Martial Method may use Facebook and Instagram advertising, including lead-generation advertisements and Instant Forms operated by Meta.

If you voluntarily submit your details through one of these forms, the information you provide may be shared with The Martial Method so that we can respond to your enquiry and provide information about the service or programme you expressed an interest in.

Meta operates Facebook and Instagram and processes certain information independently in accordance with its own privacy policies and terms.

The Martial Method will use information received from a Facebook or Instagram lead form in accordance with this Privacy Policy.

7. Sharing Your Personal Information

We do not sell your personal information.

We may use trusted third-party service providers where necessary to operate our business. These may include providers of:

  • Website hosting and maintenance

  • Email and communications services

  • Booking or customer-management systems

  • IT and data storage services

  • Online advertising and analytics

  • Payment or accounting services, where applicable

These organisations may process personal information on our behalf or, in some circumstances, act as independent data controllers.

We may also disclose information where required to do so by law.

8. International Data Transfers

Some of the technology and online platforms we use, including services provided by international technology companies, may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable UK data protection law.

9. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing our services, maintaining appropriate business records and meeting legal, accounting or regulatory requirements.

The appropriate retention period may depend on the nature of our relationship with you and the information concerned.

If you make an enquiry but do not become a customer, we will periodically review the information we hold and delete information that we no longer reasonably need.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and measure or improve our advertising.

Some third-party services used on our website may also place cookies or similar technologies on your device.

Where required by law, we will ask for your consent before using non-essential cookies.

You can also control cookies through your browser settings.

11. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights in relation to your personal information.

These can include the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how your information is used in certain circumstances

  • Object to certain uses of your personal information

  • Ask for certain information to be transferred to you or another organisation

  • Withdraw your consent where we rely on consent to process your information

You also have the right to object to the use of your personal information for direct marketing at any time.

If you would like to exercise any of these rights, please contact The Martial Method using the contact details on our website.

12. Complaints

If you have concerns about how The Martial Method uses your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information about your data protection rights and how to make a complaint is available from the Information Commissioner’s Office.

13. Security

We take reasonable steps to protect the personal information we hold against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, advertising practices or legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy, how we use your information or would like to exercise your data protection rights, please contact:

themartialmethod@gmail.com

Website: www.themartialmethod.co.uk

You can contact us using the contact details provided on our website.